You can perform the following troubleshooting steps if your webcam is not showing, being detected, or you are receiving a "not authorized" error. Change the privacy settings for the Camera App Since Windows 10 upgraded to version as part of the privacy improvement, the company has revoked certain apps to access your microphone and camera automatically. Checking the privacy settings on your laptop is one of the first steps to get the camera working on your device. In such case, you can try to update, rollback or reinstall the camera driver following steps below. It's always recommended to use the latest device drivers to access new improvements and features, but sometimes new drivers come with bug compatibility issues that may prevent the device to function properly.
Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Original title: i have a external webcam plugged in but now it won't work i tried to take a profile picture it says video has detected there is no webcam connected and my webcam is connected why does it say that. Which is the make and model of the external webcam and the computer? Is the issue specific to a program that you are trying to video chat? To open Device Manager: a. Click on start button.